Delivery Lead_SH

  • TEKsystems, Inc
  • Posted: 05/11/2023

  • 职位摘要

    地点:
    Shanghai - 上海, China
    雇佣类型:
    全职
    职位编号:
    JN -112023-33228

    职位介绍

    • Directly managed IT projects for an end client preferably an external client
    • Managed or had exposure to dealing with high level demanding stakeholders
    • Managed or had exposure to dealing with Procurement departments

    General Description

    The TEKsystems Delivery Lead is a critical role within the Global Services delivery organization and functions in the execution of day-to-day activities for one or more services engagements. A successful Delivery Lead possesses skill sets for managing people, processes, and technology. The Delivery role is responsible for managing to provide service in terms of engaging technical resources and client at projects, following the group methodology FMLC (Flexible Management Life Cycle).

    This delivery role interfaces with multiple layers of our client’s technology and business management to identify, position and ultimately be awarded opportunities to deliver business outcomes, and interfaces with current technical consultants on performance management and capability uplift. This role is tightly coupled with both the sales leaders, account management team and Field Support Group (FSG) team and shall have the capability to work with client key stakeholders and leadership team.  


    Required Education and/or Experience

    ·   Bachelor’s degree in computer science. Master’s in Business Administration or equivalent is a plus, but not required.

    ·   5-8 years’ or above experience in Information Technology and/or Professional Services required.

    ·   3+ years’ experience in a professional IT consulting and services organization.

    ·   1+ years in client facing roles developing new business and sales support.

    ·   2+ years of hands-on IT project delivery experience.

    ·   Project management experience with full software development lifecycle or application support using at least one of the following methodologies: Agile, RUP, RAD, Scrum, or other desired certifications/experience.

    ·   Experience developing effort/cost estimates, writing statements of work, and reviewing/contributing to client contractual agreement; language.

     

     

    Requisite Abilities and/or Skills 

    ·   Excellent communication skills and able to engage with people quickly.

    ·   Evidence of being able to establish good relationships quickly despite any challenges that may present themselves.

    ·   Understanding of IT outsourcing and staffing.

    ·   Awareness of SOW/ contractual obligations/ managed services between a supplier and client.

    ·   Experienced in dealing in direct relationships with customers.

    ·   Diplomatic but can be assertive when required.

    ·   Able to question, discuss, elicit information required for analytical purposes.

    ·   Excellent written skills potentially evidenced by the production of client facing documentation.

    ·   Able to disseminate a wide variety of information (verbal & derived) into valuable concise reporting.

    ·   Logical and analytical.

    ·   Organized with great diary management skills.

    ·   Experienced in the use of MS Excel, PowerPoint, Word.

    ·   Numerate and has an understanding of financial/project budget reports.

    ·   Good with self-supported growth and development.

    ·   Work on and own initiatives.

     

    Desirable

    ·   Directly managed IT projects for an end client preferably an external client

    ·   Managed or had exposure to dealing with high level demanding stakeholders

    ·   Managed or had exposure to dealing with Procurement departments

    ·   Full understanding of risk/ issue management and the ability to execute such sessions

    ·   Ability to undertake process/situation improvement work including GAP analysis where appropriate

    ·   Experience in both line and matrix management

    ·   Some experience in a Professional services environment including knowledge of both resource and outcome based solutions

    ·   Experienced in managing resource-based engagements with large numbers of people

    ·   Full understanding of IT development lifecycle